Non Negotiable standards

Our biggest asset is human resources. The strength of organization is the quality of our staff and their relenting commitment to our Non Negotiable Standards, which are:
Communication: Same day response
Quality Assurance: Every order undergoes stringent inspections that are conducted by our own in in-house Quality Control inspectors who audit the client’s products.
Solutions: Always give a proposed solutions or alternative solution.
Staff Attitude: Can do.

Market Intelligence:

We regard the projection of market intelligence as one of the pivotal roles of any sourcing firm, as these permits the customer to make informed decisions.
We use or have devised the following ways of collecting and transmitting this valuable commodity.

• One-on-one Merchandiser to buyer. Totally focused as it happens.
• Weekly Market Intelligence Reports. Customer focused and general in content.
• “Bush whacking” This is an exercise whereby, at the begging of the two main buying seasons of Spring and Fall, all our office merchandisers go forth, in the various markets, for several days, to collect market information on new fabrication, latest technologies, innovations, new factories and market news. The underlying criteria begin that they are to discover the “new” not come with what’s already known.
• Bi-annual Market Survey Reports. These are general reports of a particular market and much of it is based on information collected during bush whacking. By it’s format it’s more general in content.

Strong Follow Ups

The basis of our order follows up and tracking is monitored by our work in progress report.
On a specific date of each week, quality controllers and Merchandisers meet for a total review of orders especially geared to anticipate any production hurdles.
Problem represents opportunities to effectively employ our initiative to come up with creative and practical solutions to resolve each issue.
We have an ongoing program to systemize our REACTIVE responses and increase our PROACTIVE contribution.
Our merchandisers are not order takers, but they are the members of the buyer’s team in a sale plan.
Office manager is required to make a semi annual business plan, with this plan including the targeting of each customer for further development.

Quick Delivery

The on time delivery of any product is the quite essential need of any buyer. We strive to a bridge between buyer and factory so that delivery is not effected in any way and product is shipped out on the vessel that buyer has desired.

Customer Care

We know that our customer has a choice to be CTAS Sourcing where we are totally dedicated to customer services.
In order to be the best, we must give the best professional SERVICES to our customers, because we know that this is only possible by focusing on our customer’s business and their requirements. We will go to extra mile and come up with ingenuity and brilliant ideas which will demonstrate that we can MAKE THE DIFFERENCE. As a company, our strategy is to create sustaining values for our customers far better than those of competitors.